Banking Associate

2 weeks ago

Mattoon, Illinois, United States Woodforest National Bank Full time
Job Title: Retail Banking Professional

Woodforest National Bank is seeking a Retail Banking Professional to join our team. As a Retail Banking Professional, you will be the face of our organization, responsible for providing exceptional customer service and promoting bank products and services.

Key Responsibilities:
  • Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
  • Process transactions, open accounts, and perform account maintenance.
  • Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
  • Employ problem-solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Qualifications:
  • 3 years of relevant and transferrable sales and/or customer service experience;
  • OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience;
  • OR a Bachelor's degree.
  • Previous in-store banking experience is preferred, but not required.
  • Must be positive and engaging.
Work Environment:
  • Full-time.
  • Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.
  • Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Woodforest National Bank is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.

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