Produce Assistant

4 weeks ago

Bismarck, North Dakota, United States Natural Grocers Full time
Job Summary

The Produce Assistant is a key member of the produce department team, responsible for providing exceptional customer service and supporting the Produce Manager in achieving departmental goals.

Key Responsibilities
  • Provide World Class Customer Service as a top priority, ensuring a positive shopping experience for all customers.
  • Assist the Produce Manager in ordering and inventory management, maintaining accurate levels and minimizing shrink.
  • Contribute to creating an inviting and full produce department, ensuring a consistent and abundant shopping experience.
  • Support the Produce Manager in managing margin, COGs, and overall department profitability.
  • Perform tasks such as culling, crisping, rotating, and properly handling/storing produce.
  • Ensure only certified organic produce is ordered and received, meeting company standards.
  • Maintain a clean and organized workspace, adhering to health department and company standards.
  • Assist in training and monitoring department personnel, promoting a positive and productive work environment.
  • Conduct active and passive demos, promoting products and services to customers.
  • Work collaboratively with the Produce Manager to address performance issues within the department.
  • Perform register functions, including backup cashiering, managing customer returns, and addressing customer complaints.
  • Maintain the safety and security of customers and employees, adhering to company policies and procedures.
  • Continuously increase product knowledge, staying up-to-date on new products and services.
  • Utilize email and IS programs as needed, communicating effectively with team members and management.
Requirements
  • High School diploma, GED, or equivalent preferred.
  • 1 year of experience in grocery, retail, or produce environment preferred; natural foods background is a plus.
  • 1 year of experience supervising others preferred.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance.
  • Ability to manage changing priorities and stay focused on tasks.
  • Excellent customer service skills, with a sense of urgency in completing tasks.
  • Highly organized with great attention to detail, able to take direction and follow through.
  • Cashier training and ability to count currency.
  • Proficient in MS Word, Excel, and Outlook.
Benefits

Natural Grocers offers a comprehensive benefits package, including:

  • Birthday Bonus Pay
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday Pay for 5 Holidays – Stores Closed
  • Paid Time Off (sick days and vacation) that Increases with Tenure
  • Paid Nutrition Education
  • good4u Crew Member Discount
  • {N}power Program (customer appreciation and rewards program)
  • Regular, Scheduled Pay Increases
  • Advancement Opportunities and Career Development
  • Health and Wellness Program
  • Employee Assistance Program (EAP)
  • Employee Referral Program
  • Full-Time Crew Members (30+ hours/week)
  • Medical, Dental, and Vision Insurance
  • Paid Parental Leave
  • Paid Medical Leave (through company paid short-term disability insurance)
  • Company Paid Short-Term Disability Insurance
  • Company Paid Life Insurance
  • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
  • Retirement Savings Plan (401k) with discretionary Company Match
  • Healthcare and Dependent Care Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with Company Match

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