Referral Coordinator

1 day ago


Lincolnton, North Carolina, United States Frye Regional Medical Center Full time
Job Summary

The Referral Coordinator is a key member of the healthcare team at Frye Regional Medical Center, responsible for coordinating and processing medical referrals for services and procedures. This role requires strong communication and organizational skills to ensure seamless coordination between medical providers, patients, and other stakeholders.

Key Responsibilities
  • Collect and verify patient information to accurately complete pre-authorization and referral processes.
  • Respond to patient inquiries and provide detailed information about referrals, ensuring clear expectations and understanding.
  • Utilize third-party payer and insurance portals to facilitate referrals and authorizations.
  • Cross-train with other referral coordinators to ensure comprehensive knowledge of service lines and processes.
Benefits
  • Frye Regional Medical Center offers a range of benefits options, including medical, dental, and vision plans, HSA, 401(K) retirement plan contributions, and generous paid time off.
  • Additional benefits include accident and critical illness insurance, prescription assistance, and income protection programs for employees and their families.
  • The company also offers an employee assistance program, providing emotional, legal, financial, and daily life support services 24/7.
  • Free travel and entertainment discounts are available to employees to enhance their work-life balance.
Requirements
  • High school diploma or equivalent required; associate's degree preferred.
  • Strong communication and organizational skills, with ability to work effectively in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive patient information.
Equal Opportunity Employer

Frye Regional Medical Center is an equal opportunity and affirmative action employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.



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