Quality Assurance Manager
4 weeks ago
The QA Manager role at Kimedics is responsible for driving the testing process and ensuring the quality of software releases. This position will work with the QA team and the development team to understand the product, identify what is being tested, create test plans, execute the plans, and report the findings. Additionally, this role will research new tools and processes to improve the overall quality of software releases and interface with internal and external users.
Key Responsibilities
Quality Assurance Strategy – 50%
- Develop and execute comprehensive QA strategies and test plans to ensure product quality
- Define and track key quality metrics and performance indicators
- Implement and manage QA processes, methodologies, and best practices
Team Lead – 20%
- Lead and mentor a team of QA engineers and testers
- Develop and implement training programs to enhance team skills and knowledge
- Foster a collaborative and high-performance culture within the QA team
- Participate in project planning and reviews to provide quality-related insights and recommendations
- Communicate QA status, risks, and issues to senior management and other key stakeholders
- Collaborate with product management, development, and other stakeholders to understand requirements and ensure alignment on quality goals
Testing & Validation – 20%
- Oversee the creation and execution of test cases, test scripts, and test plans
- Ensure thorough and efficient testing of products/services, including functional, performance, regression, and user acceptance testing
- Identify, document, and track defects and issues, working closely with development teams to ensure timely resolution
Process Improvement – 10%
- Continuously evaluate and improve QA processes and methodologies to enhance efficiency and effectiveness
- Stay current with industry trends and advancements in QA tools and technologies, incorporating relevant innovations into the QA process
Qualifications
- Bachelor's degree in computer science or a related field or an equivalent combination of experience and training
- 5+ years in quality assurance and software testing, with 2+ years in a managerial or lead role
- Experience with Agile/Scrum methodologies is a plus
- Experience with test automation frameworks and tools (e.g., Playwright, Cypress, Selenium) is preferred
Knowledge, Skills, and Abilities
- Ability to adhere to and exhibit the Company Values at all times
- Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
- Strong knowledge of QA methodologies, tools, and best practices
- Excellent communication skills, both oral and written
- Proficiency in customer relationship management (CRM) software
- Excellent analytical and problem-solving skills
- Strong organizational and time management skills
- Ability to work independently and collaboratively
- Flexibility and adaptability to change
- Ability to consistently meet goals, commitments, and deadlines
- Ability to work with sensitive information and maintain confidentiality
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