Machine Learning Engineer, Customer Insights

3 days ago


New York, New York, United States Capital One Services, LLC Full time

About Us: Capital One Services, LLC is a leader in the financial services industry, known for its innovative approach to data-driven decision-making. With a rich history dating back to 1988, we have disrupted the credit card industry and established ourselves as a Fortune 200 company. Our AI foundation organization is at the forefront of innovation, driving real-time personalized customer experiences across our award-winning digital products.

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Job Title: Machine Learning Engineer, Customer Insights

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Job Summary: We are seeking a skilled Machine Learning Engineer, Customer Insights to join our team. As a key member of our AI foundation organization, you will work on developing machine learning models that drive customer insights and inform business decisions. You will partner closely with cross-functional teams to build data platforms and deliver high-quality insights to stakeholders.

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Key Responsibilities: * Develop machine learning models to drive customer insights and inform business decisions * Partner with cross-functional teams to build data platforms and deliver high-quality insights to stakeholders * Collaborate with data scientists to design and implement experiments to test hypotheses and improve models

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Requirements: * Bachelor's degree in a STEM field (Science, Technology, Engineering, or Mathematics) * Strong background in machine learning, programming languages such as Python, PyTorch, Scala, or R, and experience working with AWS * Experience working with relational databases and natural language processing * Excellent communication and collaboration skills

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Salary: The estimated salary for this role is $146,700 - $167,500 per year, depending on location and experience. This role is also eligible to earn performance-based incentive compensation, including cash bonuses and long-term incentives.

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Benefits: At Capital One, we offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. We also provide opportunities for professional growth and development, as well as a collaborative and inclusive work environment.

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Others: Capital One is an equal opportunity employer committed to diversity and inclusion. We consider qualified applicants with a criminal history in a manner consistent with applicable laws. If you require accommodations during the application process, please contact us at 1-800-304-9102 or RecruitingAccommodation@capitalone.com. Please note that Capital One does not provide, endorse, or guarantee third-party products or services.



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