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Merchandise Associate

2 months ago

Middletown, United States Dinjob Full time

Position Overview: The Merchandise Associate will develop and maintain a comprehensive understanding of the products available in the department, ensuring the ability to address customer inquiries and provide informed recommendations.

Customer Engagement: As a Retail Product Specialist, you will have the opportunity to offer product samples, assisting customers in discovering new items or addressing their specific product inquiries.

Promotions and Recommendations: Inform customers about ongoing merchandise promotions and recommend items that align with their needs and preferences, ensuring they receive the products they desire.

Inventory Management: Responsibilities include reviewing product sell-by dates and taking necessary actions, as well as labeling, stocking, and conducting inventory checks on department merchandise.

Reporting and Safety: Report any discrepancies in product ordering or shipping to the department manager. Uphold safety protocols by identifying unsafe conditions and notifying management.

Customer Experience: Create a welcoming environment for customers, making them feel valued and appreciated by answering their questions about products available in the department and throughout the store.

Essential Skills: Candidates should possess strong customer service skills, effective communication abilities, and the capacity to manage stressful situations. Basic math skills, including counting, addition, and subtraction, are also required.

Experience: Previous retail experience is preferred but not mandatory.

Company Values: Embrace the core values of respect, honesty, integrity, diversity, inclusion, and safety, contributing to a positive workplace culture.

Work Environment: This position is part-time and may involve day and evening shifts, contributing to a dynamic and flexible work schedule.

Company Overview: At Dinjob, we are committed to fostering a diverse and inclusive environment where every associate is valued. We strive to create a culture that prioritizes customer satisfaction and employee well-being.