Green Bay Hospitality Leader
3 weeks ago
The Executive Housekeeper at Delta Hotels by Marriott Green Bay, WI, is accountable for providing exceptional guest experiences through the supervision of housekeeping staff.
Duties include conducting regular inspections to ensure high standards of cleanliness and quality, responding to guest requests in a prompt and courteous manner, and motivating and training new staff members to achieve team goals.
- Developing and implementing effective strategies to improve efficiency, productivity, and customer satisfaction.
- Fostering a positive and inclusive team environment through open communication, empathy, and active listening.
- Collaborating with other departments to ensure seamless guest experiences and resolve any issues that may arise.
Required Qualifications:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 2 years of experience in hospitality management, preferably in a leadership role
- Excellent communication, interpersonal, and problem-solving skills
- Ability to lift up to 15 pounds, push/pull carts weighing up to 250 pounds, and stand for extended periods
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