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Catering Service Team Member

2 months ago

Raleigh, North Carolina, United States AEG Full time
Join our dynamic team as a Catering Service Team Member

As an essential part of our catering operations, you will uphold our commitment to excellence, ensuring that every guest's expectations are not only met but exceeded. Your role will involve assisting in the preparation, setup, execution, and teardown of events, playing a vital part in enhancing customer satisfaction and contributing to the overall success of our brand.

Key Responsibilities:
  • Arrive punctually and ready for your shift, dressed in the appropriate uniform.
  • Adhere to all instructions and maintain high-quality standards.
  • Assist the lead catering chef in loading necessary food and service items into catering vehicles.
  • Support in stocking food stations and buffets as directed.
  • Comply with company policies, processes, and quality standards.
  • Collaborate with the lead catering chef to ensure proper setup and presentation according to event specifications.
  • During events, responsibilities may include setting tables, serving food, carrying trays, clearing tables, and maintaining cleanliness.
  • Be flexible and available to assist in various roles to ensure smooth operations.
  • Participate in scheduled team meetings and contribute suggestions for improvement.
  • Perform additional related tasks as assigned by management.
Qualifications:
  • Proficient in reading, writing, and understanding English.
  • Exhibit strong moral and ethical standards in the workplace.
  • Ability to thrive in a fast-paced and high-pressure environment while maintaining quality.
  • Skilled in fostering a safe working environment.
  • Capable of restocking items as needed throughout your shift.
  • Effective communication skills with both staff and customers.
  • Good mathematical and written communication abilities.
  • Proven track record of adapting to flexible work schedules.
  • Willingness to undertake additional tasks as directed by management.
  • Demonstrated ability to build and maintain positive customer relationships.
  • Reliable transportation to and from work.
  • Availability to work evenings, holidays, and extended hours as required.
  • Must successfully pass a background check.
Education and Experience:
  • High school diploma or equivalent preferred.
  • ServSafe Certification is highly desirable.
  • Minimum of 2 years of experience in customer service.
Physical Requirements:
  • Frequent walking and standing for up to 6-8 hours.
  • Able to lift and/or move up to 50 lbs.
  • Regular use of manual dexterity and gross motor skills.
  • Able to reach, kneel, and stoop as necessary.
We are proud to be an equal opportunity employer, welcoming all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.