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Customer Experience Specialist
2 weeks ago
About Us
At JOANN Stores, we believe that handmade happiness starts with you. Our stores are a place where creativity and inspiration come together to create something truly special.
Your Role
As a Key Holder, your primary responsibility is to deliver an exceptional customer experience by inspiring creativity within our customers and making JOANN their happy place.
Key Responsibilities:
- Drive sales through customer engagement and building strong relationships
- Provide excellent customer service and support
- Work collaboratively with the team to achieve sales goals and store objectives
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- A passion for delivering outstanding customer service
- The ability to work effectively in a fast-paced retail environment
Benefits
As a valued member of our team, you will enjoy a range of benefits including:
- Ongoing training and development opportunities
- A competitive hourly rate
- A fun and supportive work environment