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Hotel Night Auditor

2 months ago


SaintAubinsurGaillon, Normandie, United States Hyatt Place Chapel Hill Full time

Hotel Night Auditor Job Description

We are seeking a detail-oriented and customer-focused Hotel Night Auditor to join our team at Hyatt Place Chapel Hill. As a key member of our front office team, you will be responsible for ensuring the accuracy and integrity of our financial records, providing exceptional service to our guests, and supporting the overall success of our hotel.

Key Responsibilities:

  • Audit and reconcile all financial records, including cash drawer activity, credit card transactions, room charges, and occupancy percentages.
  • Process additional administrative, bookkeeping, and accounting procedures as required.
  • Respond to guest inquiries, process reservations and check-ins, delegate housekeeping and security requests, and resolve guest complaints.
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.

Qualifications:

  • Previous experience in front desk operations, guest services, or a related field is preferred but not required.
  • Must be computer proficient and have experience with accounting or reservation software.
  • Flexible overnight hours are required.
  • High school diploma or equivalent required; some college preferred.
  • Excellent customer service and communication skills are required.

Compensation: $16.00 hourly