Retail Sales Associate Keyholder
4 weeks ago
We are committed to building the strongest brands in the industry and are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth, and we offer our employees unparalleled opportunities for career advancement.
We are currently seeking a dynamic individual to join the Movado Company Store team as a Full-time Keyholder of our store located at the Tanger Outlets in Rehoboth Beach, DE. As part of the store management team, you will drive sales, open and close the store, assist staff in reaching and exceeding goals, help sales associates provide customer service to support sales growth, assist with inventory management, and other tasks as needed.
Roles and Responsibilities:- Achieve or exceed personal sales goals as established by the Store Manager and develop a complete knowledge of the merchandise.
- Open and close store.
- Assist the Store Manager:
- Achieve financial objectives for the store.
- Coach and train store personnel to help them achieve their personal sales goals.
- Recruit, hire, train, and coach store employees to ensure peak performance of the store and employees.
- Ensure that the capture of CRM data, management of inventory, management of revenue, merchandising, and loss prevention programs are implemented in accordance with company policy.
- Provide exceptional customer service and ensure that all employees within the store also provide exceptional customer service.
- Maintain the stability, security, and reputation of the store by complying with corporate, legal, and security requirements.
- Maintain a neat, clean, and professional working environment.
- Monitor and maintain merchandise to ensure cleanliness of the product, accurate ticketing, and proper display.
- Service watches, including sizing and battery changes as needed.
- The ideal candidate has strong selling skills and at least 3 years of retail management experience.
- Experience in watch, jewelry, fashion, accessories, cosmetics, specialty, and/or luxury retail is strongly preferred.
- Exceptional interpersonal, communication, and customer service skills.
- Must be organized and detail-oriented.
- Must have intermediate computer skills, including MS Office (Word/Excel).
- Must have open availability and flexibility to work according to the needs of the business and to ensure store objectives are met (Flexible schedule including weekends and evenings).
Our employees enjoy a competitive compensation, employee discount, time off, and benefit package.
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