Customer Experience Manager
2 weeks ago
As a Shift Supervisor at Starbucks, you'll be responsible for ensuring the smooth operation of our stores during scheduled shifts. You'll lead a team of partners to deliver an exceptional customer experience and contribute to the company's overall success.
Compensation
The estimated annual salary for this role is $60,000 - $70,000, depending on your location and experience.
Responsibilities
Your key responsibilities will include:
- Executing store operations during scheduled shifts.
- Leading by example, modeling and acting in accordance with Starbucks guiding principles.
- Anticipating customer and store needs by constantly evaluating environment and customers for cues.
- Assisting with new partner training and contributing to a positive team environment.
Requirements
To succeed in this role, you'll need:
- One year of customer service experience in a retail or restaurant environment.
- Excellent communication and leadership skills.
- Ability to work flexible hours, including evenings, weekends, nights, and holidays.
- Maintain regular and consistent attendance and punctuality.
Benefits
We offer a range of benefits to support your well-being and career growth, including:
- Competitive salary
- Free food & snacks
- Opportunity for advancement
- Training & development
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