Customer Experience Manager

2 weeks ago


Marathon, Florida, United States Starbucks Full time
About This Role

As a Shift Supervisor at Starbucks, you'll be responsible for ensuring the smooth operation of our stores during scheduled shifts. You'll lead a team of partners to deliver an exceptional customer experience and contribute to the company's overall success.


Compensation

The estimated annual salary for this role is $60,000 - $70,000, depending on your location and experience.


Responsibilities

Your key responsibilities will include:

  • Executing store operations during scheduled shifts.
  • Leading by example, modeling and acting in accordance with Starbucks guiding principles.
  • Anticipating customer and store needs by constantly evaluating environment and customers for cues.
  • Assisting with new partner training and contributing to a positive team environment.

Requirements

To succeed in this role, you'll need:

  • One year of customer service experience in a retail or restaurant environment.
  • Excellent communication and leadership skills.
  • Ability to work flexible hours, including evenings, weekends, nights, and holidays.
  • Maintain regular and consistent attendance and punctuality.

Benefits

We offer a range of benefits to support your well-being and career growth, including:

  • Competitive salary
  • Free food & snacks
  • Opportunity for advancement
  • Training & development



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