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Customer Experience Specialist

2 months ago


Kearny, New Jersey, United States Manpower Group Inc. Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Manpower Group Inc. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Resolve customer complaints and issues in a timely and effective manner
  • Follow company policies, procedures, and regulatory requirements
  • Credit collection and account management
  • Collaborate with internal teams to ensure seamless order processing and payment management
  • Maintain in-depth knowledge of company products and services to provide accurate support to customers
Requirements
  • Experience in B2B customer service
  • Experience in non-call-center customer service environments
  • 1-3 years of experience in customer service or a related field
  • Preferred bilingual
  • High School Degree
About Manpower Group Inc.

ManpowerGroup is a leading global workforce solutions company that helps organizations transform in a fast-changing world of work. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.