Pharmacy Technician Specialist
1 month ago
The Pharmacy Technician plays a vital role in providing exceptional patient care and support to our team at TalentBurst. As a key member of our pharmacy team, you will work closely with licensed pharmacists to ensure the safe and accurate dispensing of medications and related services.
Key Responsibilities:
- Enter and process new and refill prescription orders, supply and equipment requests while maintaining productivity and quality standards.
- Fulfill patient orders accurately by selecting and retrieving the appropriate medications, verifying quantities, and preparing prescription labels.
- Forward orders to Pharmacist for completion, verification and/or clarification.
- Accurately enter data into pharmacy computer system to generate necessary paperwork.
- Select appropriate supplies and ancillaries based on medication requirements, patient need and preference.
- Communicate with patients, caregivers, and prescribers to secure refill authorization, initiate order clarification, and obtain necessary information.
- Adjudicate pharmacy claims, review and resolve claim rejections, and contact insurance plans for assistance as needed.
- Assist with product purchasing, inventory, and equipment management as required.
- Ensure client-specific materials are paired with orders and prepare for shipment.
- Participate in the shipping process by selecting appropriate packing materials and generating shipping labels.
- Clean dispensing area equipment and replenish workstation supplies prior to the end of their shift or as scheduled.
- Provide exceptional customer service to patients, internal, and external customers.
Additional duties may be assigned as related to the practice of pharmacy that do not require a pharmacist's professional judgment.
Requirements:
- Three to five years of pharmacy experience
- Understanding of drug terminology and therapies/services provided in specialty pharmacy
- Ability to perform intermediate pharmaceutical calculations
- Understanding of the broader organizational structure and scope of services offered by TalentBurst
- Maintain strict confidentiality of patient and proprietary information
- Comply with HIPAA regulations
- Participate in the process for assessing, managing, and reporting medication-related incidents and equipment errors
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