IT Support Specialist

4 weeks ago


Waltham, Massachusetts, United States Alexander Technology Group Full time

Alexander Technology Group is seeking a skilled Systems Analyst to join their team in Boston and Waltham offices. This role requires on-site presence and frequent travel to local clients. The ideal candidate will have experience with Windows 10, Azure Active Directory, and O365, as well as strong analytical and problem-solving skills. Responsibilities include handling service requests, creating and managing tickets, and collaborating with departments to resolve issues. The successful candidate will also have excellent communication skills and be able to provide timely updates to clients and team members. Qualifications include an associate degree in Information Technology, Business, or Operations, or equivalent experience, and 2+ years of IT experience. The ability to travel to client locations and have a car is also required. This is a great opportunity for a motivated and detail-oriented individual to join a dynamic team and contribute to the success of the company.


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