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Assistant Manager II

2 months ago

Paramus, New Jersey, United States Amazon Full time
About the Role

We are seeking an experienced Assistant Manager to lead our grocery store operations and deliver a unique shopping experience for customers. As a key member of our team, you will be responsible for directing day-to-day store operations, leading a team of engaged grocery associates, and maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun.

Key Responsibilities
  • Manage Store Operations: Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.
  • Lead a Team: Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.
  • Delegate Effectively: Delegate effectively to drive exceptional results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.
  • Maintain a Culture of Engagement: Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.
  • Identify Areas for Improvement: Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store.
  • Ensure a Safe and Secure Environment: Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.
Requirements
  • Leadership Experience: 3+ years leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2+ years Amazon (Blue Badge/FTE) experience, or Bachelor's degree from an accredited university.
  • Strong Communication Skills: Strong verbal communication and interpersonal skills.
  • Problem-Solving Ability: Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions.
  • Success in Problem Solving: Demonstrated success in problem solving and delivering results.
  • Ability to Attract and Develop Talent: Demonstrated ability to attract, hire, and develop high-performing teams.
  • Passion for Amazon: Passion for Amazon and committed to delighting customers.