Restaurant General Manager
4 days ago
Carrols Corporation is a leading restaurant company in the United States, headquartered in Syracuse, New York. With over 800 restaurants under the BURGER KING brand, we are committed to delivering exceptional customer experiences and driving business growth.
Our MissionWe are dedicated to providing outstanding service and quality food to our guests, while fostering a unique ownership-based culture that rewards performance and promotes longevity. Our team is passionate about developing the skills and expertise of our employees, enabling them to excel in their roles and advance their careers.
Key Responsibilities- Leadership and Management
- Develop and implement business strategies to drive sales growth and profitability
- Lead and motivate a high-performing team to achieve exceptional customer satisfaction and operational excellence
- Collaborate with cross-functional teams to drive business results and improve processes
- Operations and Logistics
- Oversee the efficient operation of the restaurant, ensuring compliance with company policies and regulatory requirements
- Manage inventory, supplies, and equipment to minimize waste and optimize resources
- Develop and implement cost-saving initiatives to improve profitability
- Customer Service and Experience
- Ensure exceptional customer service and satisfaction through effective communication and problem-solving
- Develop and implement strategies to drive customer loyalty and retention
- Monitor and address customer complaints and feedback in a timely and professional manner
- Financial Management
- Manage restaurant finances, including budgeting, forecasting, and financial reporting
- Develop and implement financial controls to ensure accuracy and compliance
- Monitor and analyze financial performance to identify areas for improvement
- Training and Development
- Develop and implement training programs to enhance employee skills and knowledge
- Coach and mentor employees to improve performance and advance their careers
- Collaborate with HR to develop and implement employee development programs
We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and a quarterly bonus program. Our restaurant is a dynamic and fast-paced environment that offers opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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