Tax Office Manager

6 days ago


Green Castle, United States H&R Block Full time
At H&R Block, we're seeking a skilled Multi-Unit Team Leader to provide leadership over three tax offices. As a key member of our team, you'll be responsible for managing office staffing, operations, and logistics, as well as partnering with the District General Manager to create and implement office-level growth plans and client growth targets. Your expertise in people management, growth plan execution, and decision-making will be essential in driving growth and success in our offices. If you're a motivated and results-driven individual with a passion for helping people, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
* Partner with the District General Manager to create and implement office-level growth plans and client growth targets
* Assist DGM in recruiting and interviewing candidates for tax office associate positions
* Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
* Lead daily team meetings and communicate essential information to tax office associates
* Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
* Travel between offices as required
* May prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment

**Requirements:**

* People management experience, with the demonstrated ability to grow and develop associates
* Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
* Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
* Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
* Computer proficient with the ability to use MS Office
* Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
* Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)

**About Us:**

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block.

If you're looking to make an impact, H&R Block is the place for you.

**Equal Opportunity Employer:**

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

**Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.**
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