Restaurant Leader

We are seeking a highly skilled and experienced Restaurant Leader to join our team at Alvarado Restaurant Nation. As a Restaurant Leader, you will be responsible for delivering exceptional customer service by ensuring high-quality products and service standards. You will maintain rigorous standards in product quality, service speed, and cleanliness, projecting a professional image through your own appearance and that of your team.

• Presents a positive image through tidy and professional appearance of self and other employees.
• Interacts with customers in a highly effective and proactive manner.
• Consistently seeks to improve the customer experience.
• Supervises others and efficiently coordinates their work.
• Delegates tasks to the most appropriate member of staff.
• Provides clear direction and authority.
• Gets involved in a hands-on manner and leads by example.
• Demonstrates principled leadership and sound business ethics; stands up for what's right.
• Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction.
• Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency.
• Ensures understanding and use of available business tools by appropriate team members.
• Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation.
• Understands key business drivers and uses this knowledge to build sales and achieve margin targets.
• Technically proficient in all aspects of food preparation, production and delivery.
• Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting.
• Displays detailed knowledge of all company product standards.

• 2+ years supervisory experience in either a food service or retail environment with profit & loss accountability, schedule writing, and team member development.
• Obtain and maintain ServeSafe Certification within 45 days of employment.
• High school diploma or GED.
• Supervisory experience in either a food service or retail environment.
• Demonstrated ability to maintain financial controls and coach and train hourly employees.
• Proven ability to drive customer satisfaction, financial performance and employee satisfaction.

• Must be a self-starter, process and solutions focused.
• Enthusiastic and strong driver of the company's Mission and Core Values.
• Action oriented.
• Independent problem solver.

Standard office work environment. The physical demands for this position are sits, stands, bends, lifts and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.