Income Maintenance Technician

2 weeks ago


Fayetteville, North Carolina, United States Cumberland County, NC Full time
Job Summary

We are seeking a highly skilled and motivated Income Maintenance Technician to join our team at Cumberland County, NC. As a key member of our Economic Services section, you will play a vital role in providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide assistance to Income Maintenance Caseworkers in determining eligibility for various service programs.
  • Collect and document data, prescreen applicants, and answer questions from clients and applicants.
  • Assist in completing and updating demographic data for families and individuals.
  • Work effectively in a team environment to meet key performance metrics.
Requirements
  • Graduation from high school and two years of paraprofessional or clerical public contact experience.
  • Ability to communicate effectively with clients, applicants, and the public.
  • Strong mathematical reasoning and computational skills.
  • Ability to work in a fast-paced environment and meet deadlines.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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