Warehouse Operations Manager

2 weeks ago


Kansas City, Missouri, United States Doordash Full time

About the Role

DashMart is a new team at DoorDash focused on building a new type of convenience store, offering both household essentials and local restaurant favorites to our customers' doorsteps.

We're looking for a motivated and experienced individual to lead our operations team. As a Warehouse Operations Manager, you will be responsible for ensuring the team is set up for success to work safely and productively, and serving as the point of escalation for daily operations.

Key Responsibilities

  • Lead Operations Associates through their shift by ensuring the team is set up for success to work safely and productively, and serving as the point of escalation for daily operations.
  • Assist with day-to-day tasks, including receiving product from vendors, placing product in appropriate locations, preparing customer orders, and helping clean and organize work areas.
  • Delight Customers by maintaining menus and systems, communicating with customers when issues arise, and ensuring Dasher pickups go smoothly.
  • Facility Management by monitoring supplier deliveries, managing regular cleaning and maintenance schedules.
  • Help improve operations by contributing ideas to improve our quality and customer experience.

Requirements

  • You have experience working in a warehouse, retail, or restaurant environment.
  • You are able to be on your feet and move heavy product, and are excited and physically able (with or without accommodation) to lift up to 40 lbs, and operate a pallet jack and hand truck.
  • You have a high school diploma or GED equivalent, and a college diploma is a bonus.
  • You are at least 18 years of age.
  • You are able to work any day of the week, across daily operating hours.


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