SharePoint Product Specialist

2 days ago

Raleigh, North Carolina, United States Serigor Inc. Full time
Job Title: SharePoint Product Specialist

We are seeking a highly skilled SharePoint Product Specialist to join our team at Serigor Inc. as an ECM Business Analyst. This is a 12-month engagement for the Engineering Application Services Department.

The ideal candidate will have proven experience as a Business Analyst and SharePoint Business Analyst, with a strong background in designing and testing SharePoint and web-based content management solutions. They will be responsible for business analysis and solution design in support of client's Operations and Maintenance business processes that are valuable to the transportation lifecycle.

The successful candidate will define and prioritize SharePoint and web-based projects, delivering content management and business process support on behalf of these business units. They will break down the design into work items, track status, manage communication and dependencies, and perform quality assurance testing, coordinate test validation and rollout for these projects.

The individual must have experience with standard business analysis processes, quality assurance testing, and experience with business process transformation. They must be knowledgeable and experienced with project management, product ownership, and the system development life cycle.

The ideal candidate will have a strong analytical and conceptual skillset, with excellent organizational and presentation skills. They will also have experience with Microsoft Suite, including Outlook, Word, Excel, PowerPoint, and Teams.

We are looking for a highly motivated and experienced individual who can work effectively in a team environment and communicate complex ideas to both technical and non-technical stakeholders.

Key Responsibilities:

  • Design SharePoint and web-based solutions to support Operations and Maintenance business processes.
  • Break down design into clearly defined, manageable work items for the development team.
  • Prioritize and track progress on work items and deliverables.
  • Ensure work items and deliverables are scheduled, completed, and delivered to the clients on time and with high quality.
  • Document the program and project deliverables as assigned.
  • Coordinate with clients to implement re-engineered business processes.
  • Test SharePoint and web-based content management deliverables as required to support the re-engineered business processes.
  • Draft and deliver training materials for changed business processes and IT applications.
  • Consult with clients to prototype, refine, test, and debug applications and processes to meet needs.
  • Provide quality control for program and project deliverables.
  • Provide guidance to team members.

Preferred Skills:

  • Experience in Quality Assurance testing.
  • Experience with application support.
  • Working knowledge of client Operations and Maintenance business processes.
  • Extensive experience with designer or owner roles in SharePoint.
  • Experience with Balsamiq.

Requirements:

  • Proven Experience as a Business Analyst.
  • Proven Experience as a SharePoint Business Analyst.
  • SharePoint design experience with Microsoft SharePoint lists, libraries, and content types.
  • Designing and testing SharePoint and web-based content management solutions.
  • Strong analytical and conceptual skills.
  • Strong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business users.
  • Excellent organizational and presentation skills.
  • Microsoft Suite experience (e.g., Outlook, Word, Excel, PowerPoint, Teams).
  • Proven experience evaluating business processes and re-engineering.
  • Proven experience writing clear and concise technical training materials and user documentation.
  • Proven knowledge of application development life cycle.
  • Understanding of client life cycle business processes.

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