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Crumbl Cookies Shift Lead
1 month ago
Crumbl Cookies in Woburn is seeking a skilled Shift Lead to join our team. As a Shift Lead, you will be responsible for leading the store, managing employees, and ensuring exceptional customer service.
We are looking for a motivated and organized individual who can work effectively in a fast-paced environment. If you have a passion for baking, a strong desire to learn and grow, and excellent leadership skills, we encourage you to apply.
Key Responsibilities- Provide guidance and feedback to team members during shifts
- Assign tasks and duties to team members
- Manage time-off requests and handle last-minute absences
- Train and coach new employees
- Inspect equipment and communicate maintenance needs to management
- Count cash drawers and prepare bank deposits
- Ensure health and safety standards are met
- Address customer and employee concerns
- Resolve conflicts between team members
- Foster a positive work environment
- Ability to multitask quickly and efficiently
- Be at least 18 years old
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 10-55 pounds
- Have valid ID and reliable transportation
- Pleasant communication skills, time management, and planning skills
- Attention to detail, especially when performing quality inspections
- Basic math and computer skills
- Willingness to work independently or with team members to solve problems and create excellent baked goods
- Ability to work in a fast-paced environment
- Hiring for early morning, mid-day, and evening/closing shifts
- 50% off cookies and drinks
- Flexible scheduling
- Sundays off
Crumbl Cookies is a fast-growing national brand that is changing the way people experience and enjoy cookies. We are proud to offer a clean, safe, and welcoming environment for our customers and employees.