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Sales Associate

2 months ago

Napa, California, United States Pet Food Express Full time
About Pet Food Express

We're a pet-friendly company that's passionate about providing top-notch customer service and expert advice to our customers. Our team members are dedicated to making a difference in the lives of pets and their owners.

Job Summary

We're seeking a Sales Associate to join our team at Pet Food Express. As a Sales Associate, you'll be responsible for providing exceptional customer service, answering questions about our products, and using your knowledge to make recommendations that help customers live their best lives with their pets.

Responsibilities

  • Engage with customers and provide personalized service to ensure a positive shopping experience.
  • Stay up-to-date on new products and services to provide expert advice to customers.
  • Participate in daily training and educational programs to enhance your product knowledge and sales skills.
  • Operate the cash register efficiently and accurately.
  • Unload shipments and stock the store, including heavy lifting.
  • Clean and maintain the store to ensure a clean and safe environment for customers and employees.

Qualifications

  • We value potential over experience and are looking for individuals who are passionate about pets and people.
  • A warm and welcoming personality and a genuine desire to provide excellent customer service.
  • Sales and/or pet experience is a plus, but not required.
  • Eagerness to learn and willingness to participate in daily educational activities.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.
  • Must be able to lift, move, and carry up to 50 pounds while using proper lifting techniques and following safety rules.
  • Ability to climb and balance using a ladder and/or step stool.
  • Ability to continuously stand, walk, bend, stretch, and engage in repetitive motions throughout the shift.

Pet Food Express Perks

  • Grow with us: Many potential career paths and options for advancement within the company.
  • Continued Learning: A focus on your development and leadership training.
  • Generous in-store employee discount that extends to your family.
  • Be Healthy: PT employees have access to health care tools and services through New Benefits. FT employees are eligible for Health coverage, FSA options, dental, and vision insurance.
  • Plan for the future: 401k with employer match.
  • Get Rewarded: Employee referral bonuses.
  • Bring your well-behaved pet to work.
  • Opportunities to make an impact in the community through the Pet Food Express Pet Fair, in-store fundraisers, and adoption events benefiting local rescue and shelter partners.

The salary range for this position is expected to be $18.70 per hour. Pet Food Express determines starting salary based on many factors, including local market rate, qualified pool of candidates, internal compensation practices, a candidate's actual skills and experience, and budget constraints.

Pet Food Express is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law.