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Hospitality Team Member

2 months ago

Edmond, Oklahoma, United States Chick-fil-A Full time

Position Overview:
As a Customer Service Associate, you will play a vital role in our Front of House and Drive Thru operations, contributing significantly to the overall effectiveness of our team and the success of our establishment. Our Front of House Team Members thrive in a dynamic environment while delivering exceptional food, precise service, a tidy atmosphere, and heartfelt hospitality.

Job Type:

  • Available in both Full Time and Part Time capacities.
  • Starting pay at $14 per hour.
  • Roles include cashier, stocker, front counter team member, drive-thru associate, customer service representative, food runner, and restaurant team member.
We Provide:
  • Complimentary Employee Meal during shifts.
  • Days off on Sundays.
  • Competitive compensation.
  • A fun, team-oriented workplace.
  • Cross-training opportunities.
  • Flexible scheduling.
  • Paid training sessions.
  • Uniforms supplied.
  • Annual scholarship funds up to $25,000 available.
  • Opportunities for career advancement.
Requirements for a Front Counter Specialist:
  • Punctuality for scheduled shifts, dressed in full uniform: shirt, pants, belt, name tag, and non-slip footwear.
  • A balance of speed and quality in service.
  • Willingness to learn and adapt to various roles.
  • A commitment to excellence and continuous improvement.
  • A strong team player mentality.
Responsibilities for a Hospitality Team Member:
  • Establish eye contact with guests.
  • Share a warm smile.
  • Communicate with a friendly tone.
  • Consistently express "My Pleasure" to guests.
  • Prioritize guest satisfaction above all.
  • Exceed expectations for every visitor to our establishment.
  • Deliver fast, accurate service and high-quality food.
We are dedicated to promoting from within, offering pathways to leadership roles and opportunities to join our high-performing management team.