Customer Support Professional

7 days ago


Germantown, Wisconsin, United States Airgas Full time
Job Overview

Airgas is seeking highly skilled Customer Support Professionals to join our team in Germantown, WI. This role offers an excellent opportunity for individuals with strong communication skills and problem-solving abilities to contribute to the success of our team.

Responsibilities
  • Manage customer accounts by processing orders, generating quotes, and completing emails.
  • Analyze and creatively solve customer issues while increasing satisfaction.
  • Utilize various applications for order processing, such as integrated customer portals, EDI, and eCommerce.
  • Organize and prioritize workload to maximize completion of daily responsibilities.
Requirements
  • High School Diploma required; Associate's or Bachelor's Degree preferred.
  • 2 years of customer service/sales experience or minimum 2 years of relevant work experience.
Benefits

Airgas offers a comprehensive benefits package, including:

  • Competitive compensation package
  • Medical, dental, and vision plans
  • Vacation, sick time, floating holidays, and paid holidays for full-time employees
  • Progressive parental leave package
  • 401k plan with company matching funds
  • Tuition reimbursement
  • Discounted college tuition for employees' dependents
  • Airgas Scholarship Program for dependent children
Why Choose Airgas?

We value diversity and inclusion at Airgas, committed to building a workplace that welcomes and considers applications from all qualified applicants. Our goal is to create an engaging environment where everyone can express their talent and innovate together.



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