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Housekeeping Attendant
2 months ago
Job Summary:
We are seeking a detail-oriented and customer-focused Room Attendant to join our team at Beachview Club Hotel. As a Room Attendant, you will be responsible for ensuring our guest rooms are always clean, comfortable, and well-stocked.
Responsibilities:
- Greeting Guests: Provide warm and welcoming greetings to our guests, responding promptly to their queries and addressing any concerns they may have.
- Room Preparation: Strip rooms, change bed linen, and make beds to ensure a clean and comfortable environment for our guests.
- Housekeeping Tasks: Replace used towels and bathroom amenities, sweep and mop floors, vacuum carpets, dust and polish furniture, and empty trash containers.
- Minibar Restocking: Restock beverages in the minibar to ensure our guests have access to their preferred drinks.
- Cleaning and Maintenance: Clean bedrooms and bathrooms, as well as public areas such as corridors, and report any technical issues or maintenance needs to the relevant teams.
- Administrative Tasks: Update the status of guest rooms on the assignment sheet and return and restock the cleaning cart at the end of each shift.
Requirements:
- Education: High school diploma, preferred.
- Experience: Previous guest service and/or housekeeping experience not required, but an asset.
- Availability: Flexible working hours, including evenings, weekends, and holidays.
- Physical Demands: Ability to work with little or no supervision while meeting high-performance standards, and physical mobility and stamina to perform the duties of the role.
- Communication Skills: Ability to follow instructions and communicate effectively with guests and colleagues.
- Professionalism: Demonstrate a professional and polite demeanor at all times.
