Service Technician

4 weeks ago

Atlantic Beach, Florida, United States The Klotz Group Of Companies Full time
Job Description

We are seeking a skilled and reliable Service Technician to join our maintenance team at The Klotz Group Of Companies. The Service Technician will play a key role in ensuring the safety, functionality, and aesthetic appeal of our luxury apartment community by performing a variety of maintenance and repair tasks.

Key Responsibilities:
  • Maintenance Supervision:
    • Supervise and lead a team of maintenance technicians, assigning tasks, and providing guidance to ensure efficient and effective maintenance operations.
    • Conduct regular inspections of the property to identify maintenance needs, safety hazards, and areas requiring repair or improvement.
    • Prioritize and schedule maintenance requests, work orders, and preventive maintenance tasks to minimize downtime and disruptions for residents.
  • Repairs and Troubleshooting:
    • Perform and/or oversee the diagnosis, repair, and maintenance of mechanical, electrical, plumbing, HVAC, and other building systems and equipment.
    • Troubleshoot equipment malfunctions and coordinate with external vendors or contractors as needed to ensure timely resolution of issues.
    • Maintain accurate records of maintenance activities, including work orders, inventory levels, and equipment warranties.
  • Safety and Compliance:
    • Ensure compliance with all applicable safety regulations, building codes, and company policies and procedures.
    • Conduct regular safety inspections and trainings for maintenance staff to promote a culture of safety awareness and adherence to best practices.
    • Respond promptly to emergency situations, such as fire alarms, floods, or power outages, and implement appropriate measures to mitigate risks and ensure resident safety.
  • Inventory and Budget Management:
    • Manage maintenance supplies, tools, and equipment inventory, ensuring adequate stock levels and proper storage to support maintenance operations.
    • Monitor maintenance expenses and assist in the development and management of the maintenance budget, identifying opportunities for cost savings and efficiencies.
  • Customer Service and Resident Relations:
    • Provide excellent customer service to residents by addressing maintenance requests promptly and professionally, communicating status updates and resolutions as needed.
    • Foster positive relationships with residents through courteous and respectful interactions, demonstrating a commitment to meeting their needs and exceeding their expectations.
Qualifications:
  • High school diploma or equivalent; trade school certification or relevant technical training preferred.
  • Minimum of 3-5 years of experience in maintenance management, preferably in the property management or multifamily housing industry.
  • Strong knowledge of building systems and equipment, including HVAC, plumbing, electrical, and mechanical systems.
  • Supervisory experience with the ability to lead, motivate, and develop a team of maintenance technicians.
  • Excellent problem-solving skills and the ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Knowledge of safety regulations, building codes, and maintenance best practices.
  • Proficiency in computerized maintenance management systems (CMMS) and Microsoft Office.
Core Values Integration:
  • Positivity: Maintain a positive and supportive environment for residents and team members, fostering a culture of collaboration and respect.
  • Solution Orientation: Approach challenges as opportunities for growth and improvement, implementing proactive strategies to address issues and enhance property performance.
  • Pursuit of Excellence: Strive for excellence in all aspects of property management, continuously seeking opportunities for innovation and improvement.
  • Transparency and Candor: Foster open and honest communication with residents, team members, and stakeholders, building trust and accountability within the community.
  • Dedication to Outperform: Commit to exceeding expectations and delivering exceptional service to residents and stakeholders, demonstrating a strong work ethic and dedication to achieving results.
  • Leadership: Lead by example, providing clear direction, guidance, and support to the property team, and promoting a collaborative and inclusive work environment.
  • Financial Strength: Manage property finances responsibly and strategically, maximizing revenue and minimizing expenses to ensure long-term financial stability and growth.

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