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Store Operations Manager

2 months ago

Reading, Pennsylvania, United States Famous Footwear Full time
About the Role

Famous Footwear is seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for leading a team of sales associates to achieve sales goals and provide exceptional customer service.

Key Responsibilities
  • Lead and Develop a High-Performing Sales Team
    • Recruit, train, and develop sales associates to meet sales goals and provide excellent customer service
    • Conduct regular performance evaluations and provide feedback to improve sales team performance
  • Drive Sales and Revenue Growth
    • Develop and implement sales strategies to meet sales goals and increase revenue
    • Monitor sales performance and make adjustments as needed to meet sales goals
  • Provide Exceptional Customer Service
    • Ensure that all customers receive a positive and memorable shopping experience
    • Address customer complaints and concerns in a timely and professional manner
  • Maintain a Clean and Organized Store Environment
    • Ensure that the store is clean, organized, and visually appealing at all times
    • Monitor and maintain store inventory levels to ensure that the store is fully stocked and merchandised
Requirements
  • 2+ years of retail management experience
  • Proven track record of leading high-performing sales teams
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing priorities