Front Desk Supervisor
1 week ago
Welcome to the Pursuit Collection, a leading provider of unforgettable experiences in Alaska. As a Front Desk Supervisor, you will play a vital role in ensuring our guests receive exceptional service and have an unforgettable experience.
About Us:
Pursuit is a global team that strives to create life-long connections with our guests. Our mission is centered around providing dynamic guest service, anticipating needs, honoring our surroundings, and bringing our best every day.
Job Summary:
We are seeking an experienced Front Desk Supervisor to join our team in Alaska. The successful candidate will provide courteous service to our guests, serve as the first point of contact for inquiries, and assist with information about our products and services.
Responsibilities:
- Assist guests with information about tours and services
- Capture reservations accurately on our computer-based system
- Supervise Guest Service Agents as directed
- Work closely with fellow team members to ensure on-time vessel departures
Requirements:
To be successful in this role, you will need strong interpersonal and communication skills, excellent organization and detail-oriented skills, and previous guest service experience.
Benefits:
- A competitive salary of $19.75 per hour
- A chance to work in a beautiful, iconic location
- Opportunities for professional growth and development
- A fun and supportive team environment
About the Role:
This is a busy and physically demanding role that requires walking, stair climbing, bending, reaching, and lifting up to 50 pounds. You will be working in a fast-paced environment with a focus on providing exceptional guest service.
EEO Statement:
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
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