Business Analyst

7 days ago


Cincinnati, Ohio, United States SLK Software Services Pvt LTD Full time

About SLK

SLK is a global technology services provider that brings together AI, intelligent automation, and analytics to create leading-edge technology solutions for customers through a culture of partnership and an evolutionary mindset. For over 20 years, we have helped organisations across diverse industries reimagine their business and solve their present and future needs.

At SLK, we champion diversity and inclusion, valuing the unique perspectives and talents each individual brings. We empower specially abled talent by fostering a supportive environment that welcomes every member's abilities. Our goal is to create an innovative workspace enriched by diversity, providing reasonable accommodations to ensure everyone can contribute to our success.

Position Overview

As a Business Analyst at SLK, you will work independently with customers to understand their business model, needs, and requirements. You will translate these into software requirements documents used by IT Design & Development teams for solutioning. You will provide functional support and clarifications to QA and technical teams throughout the project life cycle, assist the Business teams during User Acceptance Testing, and involve in post-production support and verifications.

Key Responsibilities and Accountabilities

  1. Understand Business needs and elicit and document requirements.
  2. Review with stakeholders and achieve agreement on requirements.
  3. Achieve consensus on business needs, usability, performance, and feasibility.
  4. Develop and maintain knowledge and learning.
  5. Proliferate offerings to sales teams.
  6. Advise QA and Development teams on troubleshooting analysis.
  7. Follow standard documentation processes, focusing on objectives of the customer, development, and QA.
  8. Develop artefacts through case studies, white papers, and lessons learnt.
  9. Feasibility analysis on prospective business.
  10. Support project planning and status reporting.
  11. Sharing of knowledge and learning amongst peers.

Educational Qualification

Degree: B.E

Certifications (if any): Optional

Minimum Experience Required

Overall (in years): 5+ years

Relevant (in years): 3+ years

Domain/Functional Skills

Analytical skills, problem-solving skills

Strong BFSI domain knowledge

Stakeholder management, communication skills, learning oriented, consensus building

BA tools and techniques


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