Customer Experience Specialist

7 days ago


Grandville, Michigan, United States Eddie Bauer Full time
About the Opportunity

We are seeking an experienced Sales Associate to join our team and provide exceptional customer service and product knowledge to our customers. As a Sales Associate, you will be responsible for meeting sales goals, engaging with customers, and building a client-based business.

Responsibilities:
  • Meet or exceed individual sales and key business driver goals
  • Sell products effectively to customers on the sales floor, fitting room, and at the cash wrap
  • Build relationships with customers to create a loyal client base
  • Develop and maintain thorough knowledge of merchandise
  • Listen to customers to understand their needs and preferences
  • Communicate with customers and associates with respect and integrity
  • Maintain store's product and visual presentation
  • Demonstrate values and align behaviors with Eddie Bauer's Creed and Guarantee
Requirements:
  • 1 year related retail and customer service experience; specialty retail preferred
  • Proven track record of achieving top results in individual sales performance
  • Ability to regularly lift and/or move up to 10 lbs, and frequently lift and/or move up to 25 lbs
  • Flexibility to work weekends, evenings, and holidays when needed
  • High school diploma or equivalent preferred
Estimated Salary:

$52,000 - $62,000 per year, depending on experience and performance



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