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Operations Dispatcher
4 weeks ago
We are seeking a highly skilled and dedicated Emergency Services Dispatcher to join our team at the Alaska State Troopers North Operations Center. As a key member of our public safety team, you will play a critical role in providing support for field enforcement units and answering emergency and non-emergency phone calls.
Key Responsibilities:
- Provide direct support for law enforcement activities, including dispatching units to calls for service via the radio.
- Answer emergency and non-emergency phone calls, utilizing exceptional communication skills to de-escalate situations and provide critical information to the public and law enforcement personnel.
- Work effectively in a fast-paced, dynamic environment, multitasking and maintaining emotional control and composure during emergencies, crisis situations, and/or extremely stressful conditions.
- Collaborate with other team members to ensure seamless communication and effective response to emergency situations.
Requirements:
- Two years of work experience, including six months of experience in a clerical role.
- The ability to type at a net speed of 30 words per minute with no more than three errors per minute.
- Any combination of education from an accredited college, vocational education, or work experience may substitute for up to 18 months of non-specific work experience.
- Specific positions in this job class may require incumbents to be Emergency Medical Certified, Emergency Police Certified, or Emergency Fire Dispatch Certified.
What We Offer:
- A competitive salary and benefits package, including health insurance, retirement benefits, and paid time off.
- Opportunities for professional growth and development, including training and certification programs.
- A dynamic and supportive work environment, with a team of dedicated professionals who are passionate about public safety.
How to Apply:
To be considered for this exciting opportunity, please submit your application, including your resume and a cover letter, through the State of Alaska's online application system. You must also register with the National Testing Network (NTN) and complete the Emergency Communications Exam prior to your interview.
