Field Service Specialist

2 weeks ago


Ballston Spa, United States WGNSTAR Full time

We are seeking a highly skilled Field Service Specialist to join our team at WGNSTAR. As a Field Service Specialist, you will be responsible for completing assigned tasks with the goal of instrument certification, managing and maintaining traveling inventory according to department policy and procedure, protecting and maintaining company property, and providing exceptional customer service.

This is an exciting opportunity for individuals who thrive in a fast-paced environment, enjoy interacting with various stakeholders, and adapt quickly to changing situations. You will have the chance to work on a variety of projects, leverage your skills and knowledge, and drive continuous improvement and success.

The ideal candidate will possess strong analytical and problem-solving skills, excellent communication abilities, and a willingness to learn and grow with the company. If you are a motivated and detail-oriented individual looking for a challenging role, please consider applying for this position.

Key Responsibilities:

  • Complete assigned formal and OJT with the goal of instrument certification
  • Manage and maintain traveling inventory according to department policy and procedure
  • Protect and maintain company property
  • Pick up and return messages and service calls from customers in a manner meeting service department policies
  • Maintain appropriate records of all work performed and training received
  • Provide a positive attitude to all employees and customers

Requirements:

  • Knowledge and understanding of analog and digital circuitry
  • Knowledge and understanding of mechanical principles
  • Experience using digital volt meters, oscilloscopes, hand tools, and computers
  • Ability to effectively communicate information to customers and management regarding service activities and schedules
  • Ability to follow precise instructions

Benefits:

  • Estimated salary: $28-$38 per hour
  • Opportunities for career development and growth
  • Comprehensive benefits package, including medical, dental, vision, and 401(k)


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