Senior Operations Manager

3 weeks ago


Texarkana, Texas, United States Signature Aviation Full time

Job Summary

We are seeking a highly skilled and experienced Aircraft Refueling Supervisor to join our team at Signature Aviation. As a key member of our operations team, you will be responsible for providing ground support and customer service to our clients.

Key Responsibilities

  • Supervise and coordinate activities of employees involved in providing aircraft refueling and associated customer services.
  • Carry out supervisory responsibilities in accordance with Company policies and applicable laws.
  • Assist with ramp operations such as towing, fueling, wing-walking, and directing/parking aircraft as necessary.
  • Monitor and maintain fuel inventories.
  • Assist with resolution of customer complaints and/or problems.
  • Maintain equipment to ensure safe and efficient operating conditions.
  • Monitor and request all supplies, and equipment needed in operation.

Requirements

  • Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies.
  • Ability to successfully and timely complete Signature's training programs.
  • Ability to use a computer and email, including passing computer-based training modules.
  • Excellent verbal and written communication skills, and for safety-sensitive tasks, in English.
  • Ability to work flexible schedules, including night, holiday, and weekend shifts, and in various weather conditions.

About Signature Aviation

Signature Aviation is the world's largest Fixed Base Operators (FBO) network, with over 200 locations and 5,000 employees globally. Our worldwide FBO network is home to essential business and private aviation support services, including refueling, hangarage, maintenance, repair and overhaul, and other world-class amenities with exceptional customer service.

Benefits

We offer a range of benefits to support your health, financial wellness, and career development. These include medical/prescription drug, dental, and vision insurance, health savings account, flexible spending accounts, disability insurance, identity theft and legal services, tuition reimbursement, training and development, and employee assistance program (EAP) & perks.



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