Warehouse Operations Manager
2 weeks ago
Schedule: Sunday - Thursday, 6 PM - 2:30 AM (or until work is completed)
Mandatory overtime may be required.
Warehouse Operations Overview
Warehouse Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. This includes warehousing and fulfillment of materials and products, transportation, inventory management, as well as demand, supply, and manufacturing planning.
Job Summary
The primary purpose of the Lead Associate, Warehouse Operations is to support the Warehouse Supervisor through either inbound or outbound management of the warehouse floor and to facilitate effective warehouse operations through direction of warehouse staff, in accordance with operational priorities. In addition, this job assists in coordination of receipt of shipments and scheduling of incoming trucks, as well as making internal appointments. This job also delegates work among the warehouse staff and produces reports on workforce productivity and quality. The Lead Associate, Warehouse Operations also communicates with customers outside the warehouse to communicate disruptions, provide updates on delivery timeframes, and ensure customer satisfaction.
Responsibilities
Assist with training new employees on company and departmental procedures as appropriate.
Work closely with leadership team to ensure safety, productivity, and quality standards are met.
Coordinating housekeeping, inventory control, and complying with all QRA and safety requirements and regulations.
With supervisors, plan and coordinate daily workflow and assignments in alignment with warehouse priorities.
Leading team meetings, including safety and quality discussions.
Solving minor issues and general employee inquiries.
Working in production as needed.
Qualifications
4+ years of related warehouse experience preferred.
Excellent interpersonal, organizational, and follow-up skills.
Proficient in Microsoft Office (including Excel knowledge) preferred.
Willingness and ability to operate warehouse equipment (PIT preferred).
High School Diploma or GED preferred.
Previous experience leading a team and sharing feedback with employees preferred.
Prior knowledge working with WMS system.
What is Expected of You and Others at This Level
Applies extensive knowledge and company policies to complete a wide range of assignments.
Demonstrates expert understanding of all levels of the job family and has thorough knowledge of jobs outside the area of responsibility.
Takes the lead in effectively applying new processes and skills in accomplishing assignments.
May provide technical guidance and training to others.
Maintains appropriate licenses, training, and certifications.
Works on complex problems that require independent action and a high degree of initiative to resolve issues.
Makes recommendations for new or revised processes and has a role in the implementation.
Adheres to all quality guidelines.
Works with minimal degree of supervision.
Has latitude to make decisions in exceptional circumstances within established guidelines.
Provides guidance to less experienced team members.
May have team leader responsibilities but does not formally supervise.
Benefits
Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental, and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
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