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Business Systems Analyst

2 months ago

San Diego, California, United States InsideHigherEd Full time
About the Position:

The InsideHigherEd organization is seeking a highly skilled Business Systems Analyst to join its Educational Services Division's Student Services department. As a Business Systems Analyst, you will play a critical role in analyzing and improving the district's student information system, ensuring seamless operations and providing exceptional support to district staff.

Key Responsibilities:
  • Perform complex cross-departmental functional analysis to recommend implementation practices for the student information system
  • Develop business process modifications and determine strategic solutions to provide consistency
  • Provide technical support and expertise for the student information system, including troubleshooting and resolving application database problems
  • Collaborate with application developers and Information Technology staff to solve complex procedural, operational, and technical problems
  • Develop and compose procedures, user manuals, and training material to maintain consistency of system use throughout the District
  • Write, modify, and generate ad hoc queries and reports
  • Set up and maintain security profiles for system users
Qualifications:
  • Three to five years of increasingly responsible experience involving information systems analysis, including advising clients on technology solutions and conducting business process analyses
  • Knowledge of complex student information systems (e.g. PeopleSoft, Banner, Ellucian)
  • One or more student services functions, including admissions, academic advising, curriculum development, class scheduling, registration, student records
  • District organization, operations, policies, and objectives
  • English usage, grammar, spelling, punctuation, and vocabulary
  • Laws, codes, regulations, and policies related to specialty areas
  • Modern office practices, procedures, and equipment, including computer hardware and software
Skills and Abilities:
  • Analyze situations accurately and adopt an effective course of action
  • Communicate effectively both orally and in writing
  • Conduct research studies, analyze facts and data, develop recommendations, and prepare written reports
  • Create and develop queries and reports from a student information system
  • Develop documentation and provide training to other district staff
  • Establish and maintain effective working relationships with others
  • Exercise independent judgment in assigned areas of responsibility
  • Interpret, explain, and apply laws, rules, policies, and procedures
  • Learn various student information systems and administrative systems
  • Operate computers and business-related software, including word processing, spreadsheets, and databases
  • Plan and organize work
  • Work independently with little direction