Quality Assurance Specialist

6 days ago

Rogers, Arkansas, United States Pel-Freez, LLC Full time
Job Summary:

The Quality Assurance Technician I will perform quality control testing and assist with the implementation of the Pel-Freez quality management system in accordance with ISO 9001. This role requires a strong understanding and promotion of the Quality System to support the company's goal of continual improvement.

Duties and Responsibilities:
  • Supply Chain Management:
    • Conduct routine supply checks and material procurement.
    • Inspect incoming materials.
    • Assist the Supervisor with quality system (QS) supply material qualifications.
  • Quality Control Testing:
    • Perform routine quality control (QC) testing per standard operating procedures (SOPs).
    • Manage lab rotations, including drafting the weekly testing schedule.
    • Maintain the lab's cleanliness and organization, including retention storage.
    • Troubleshoot equipment and test methods during lab rotation.
    • Initiate non-conforming and deviation reports.
  • Equipment Maintenance:
    • Respond to equipment failures as needed.
    • Assist with routine equipment calibrations and necessary send-outs.
  • Technical Support:
    • Develop testing protocols based on written instructions.
    • Assist the Bio QS Lab Supervisor with investigative work through data collection.
    • Perform routine testing per SOPs to support data collection for test method change qualifications and stability studies.
  • Change Initiatives:
    • Review and revise standard operating procedures.
    • Initiate minor procedural changes within QS and Production.
  • Quality Systems Management:
    • Support quality management system operations, including training and mentoring staff on quality-related processes.
    • Participate in internal audits, investigate customer complaints, and manage corrective and preventative action (CAPA).
    • Respond to customer requests for information, such as certificates of analysis (COAs) and supplier evaluations.
  • Records Reviews and Approvals:
    • Perform solution and in-process reviews as needed.
  • External Testing Coordination:
    • Send samples to external suppliers according to procedure.
  • Professional Development:
    • Update job knowledge by participating in educational opportunities and maintaining personal networks.
  • Quality System Promotion:
    • Understand and promote the quality system to support the company's goal of continual improvement.
    • Comply with Pel-Freez, United States Department of Agriculture (USDA), Food Safety and Inspection Service (FSIS), ISO, Occupational Safety and Health Administration policies and procedures, food safety standards, general safety, animal welfare, quality, and good manufacturing practices.
  • Exemplary Attendance:
    • Exhibit excellent attendance and punctuality.

The estimated annual salary for this position is approximately $62,000, depending on experience and location. Based on the essential duties listed above, this position is considered safety-sensitive and therefore all work must be performed following quality standards and established safety procedures.

Requirements:
  • Bachelor's degree in science or laboratory experience required; preference given to candidates with a bachelor's degree and laboratory experience.
  • In-depth understanding of quality control, assurance, and management principles.
  • Familiarity with industry standards and regulations, such as ISO 9001, good manufacturing principles (GMP), and other relevant guidelines.
  • Knowledge and understanding of safety procedures and industry regulations and guidelines required by the Occupational Safety and Health Administration (OSHA), United States Department of Agriculture (USDA), and Food Safety and Inspection Service (FSIS).
  • Proficient understanding of quality testing methods/procedures and documentation practices for quality management systems.
  • Skilled in using laboratory equipment, software, and other technical tools related to quality testing and control.

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