Healthcare Access Specialist
1 week ago
We are seeking a highly skilled Customer Service Representative to join our team at Automated Health Systems. This is a full-time position that offers the opportunity to make a meaningful impact in the lives of individuals and families across Maryland.
Estimated Salary: $40,000 - $60,000 per year, depending on experience.
About the RoleIn this role, you will be responsible for assisting clients gain access to vital health services through the Maryland Department of Human Services. As a Customer Service Representative, you will be the primary point of contact for clients, providing them with information, support, and guidance throughout the process.
You will work closely with a team of professionals to ensure seamless communication and collaboration. Your excellent communication skills, customer-focused approach, and ability to handle high call volumes in a fast-paced environment make you an ideal candidate for this role.
Required Skills and Qualifications- Team player with exceptional communication skills.
- Customer-focused with a passion for helping others.
- Strong PC proficiency with a willingness to learn.
- Ability to maintain confidentiality of personal health information.
- Minimum of 2 years' experience in customer service and/or call center environment required.
- Dental and Vision Insurance
- Paid time off - PTO
- Employee Wellness Program
- Comprehensive and ongoing paid training
- Strong company culture with career growth opportunities
- Onsite Fitness Facility
This is a wonderful opportunity to join a dynamic team and make a real difference in people's lives. If you are passionate about customer service, healthcare, and working in a collaborative environment, we encourage you to apply.
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