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Automotive Parts Specialist
2 months ago
We are seeking a highly skilled and knowledgeable Automotive Parts Specialist to join our team at Crossroads Hyundai. As a key member of our sales team, you will be responsible for providing exceptional customer service and assisting customers in selecting the correct automotive parts for their vehicles.
Key Responsibilities- Customer Service: Provide top-notch customer service by addressing inquiries and processing orders efficiently.
- Parts Selection: Assist customers in selecting the correct automotive parts based on vehicle make, model, and requirements.
- Inventory Management: Utilize electronic parts catalog and inventory system for parts availability and accurate order fulfillment.
- Collaboration: Collaborate with warehouse team for efficient order processing and customer satisfaction.
- Problem-Solving: Handle returns and warranty claims following established procedures and maintain a professional customer experience.
- Continuous Learning: Stay updated on automotive trends and advancements through continuous learning and professional development.
- Experience: Prior experience as an Automotive Parts Specialist or similar role preferred.
- Knowledge: Strong knowledge of automotive components, terminology, and excellent customer service skills.
- Technical Skills: Proficiency in using electronic parts catalogs and inventory systems, as well as computer skills, including MS Office Suite.
- Soft Skills: Detail-oriented with strong problem-solving skills, ability to work independently or in a team, and excellent organizational skills.
- Competitive Compensation: Competitive salary and comprehensive benefits package.
- Professional Development: Opportunities for professional growth and development within the company.
- Supportive Work Environment: A supportive and inclusive work environment that fosters career growth and success.
