Restaurant Host

The Hilton Atlanta Northeast is seeking a skilled Food & Beverage Server to join our team. As a Restaurant Server, you will be responsible for providing exceptional service to our guests in both the restaurant and banquet departments.

Key Responsibilities:

• Take food and beverage orders, retrieve and serve orders to guest tables, and collect payments in a courteous and efficient manner.
• Check with customers to ensure they are enjoying their meals and take action to correct any problems.
• Prepare checks that itemize and total meal costs and sales taxes.
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• Present menus to patrons and answer questions about menu items, making recommendations upon request.
• Clean tables or counters after patrons have finished dining.
• Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
• Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
• Inform customers of daily specials.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Remove dishes and glasses from tables or counters, take them to the kitchen for cleaning.
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
• Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
• Escort customers to their tables.
• Garnish and decorate dishes in preparation for serving.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.
• Describe and recommend wines to customers.
• Provide guests with information about local areas, including giving directions.

Requirements:

• High School Graduate or General Education Degree (GED) or equivalent work experience.
• Good understanding of the English language and previous guest/customer relations experience.
• Certification of previous training in liquor, wine, and food service preferred.
• TIPS, CARE (or equivalent) certification, or become certified by first day on the job.
• Ability to input and access information in the property management system/computers/point of sales system.

About Crestline Hotels & Resorts:

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. We are committed to providing a diverse and inclusive work environment that values and respects all employees.