Operational Management Specialist

1 week ago


Riverview, United States Voda Cleaning & Restoration of East Tampa Full time
Job Title: Operational Management Specialist

**About the Role:**
We are seeking an experienced Operational Management Specialist to oversee our cleaning and restoration operations in East Tampa. This role requires strong leadership skills, a hands-on approach, and the ability to drive team performance.

**Key Responsibilities:**
* Oversee daily operations of the carpet cleaning and water restoration departments
* Manage and schedule teams for efficient execution of water restoration and carpet cleaning services
* Conduct quality control inspections to ensure adherence to IICRC standards and company protocols
* Perform field work as necessary, assisting teams with carpet cleaning and restoration jobs to maintain quality and provide leadership
* Train and mentor team members on techniques, safety procedures, and equipment use to ensure they stay up-to-date with industry standards
* Ensure compliance with OSHA regulations and maintain proper documentation of safety protocols and training
* Serve as the primary point of contact for clients, ensuring excellent communication and addressing concerns to ensure overall satisfaction
* Work with upper management to set and achieve operational goals, drive revenue growth, and monitor key performance indicators
* Assist in developing and implementing new procedures to streamline operations and improve service delivery
* Maintain and track inventory of equipment and supplies to ensure all resources are readily available and maintained in good working order

Estimated Salary Range: $65,000 - $85,000 per year based on experience and qualifications.

About Us: Voda Cleaning & Restoration is a leading provider of cleaning and restoration services in the United States, known for delivering exceptional results across residential and commercial sectors. We utilize the latest technologies and techniques to ensure optimal results and customer satisfaction.

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