Seasonal Retail Sales Associate
3 weeks ago
The Sales Support Associate role is a vital part of the store's overall success and efficiency, requiring direct attention to our brand commitment when servicing our customers.
Key responsibilities include:
- Greeting customers with a smile and offering assistance at the cash wrap and sales floor.
- Interacting genuinely and naturally with customers to determine their needs and provide excellent service.
- Maintaining accuracy when operating POS systems and handling cash and stock.
- Supporting the flow of product from receipt to point of sale, ensuring a seamless customer experience.
- Representing the Coach brand appropriately and creating a lasting impression on customers.
Additional Responsibilities
- Receiving shipments and transfers, notifying Store Management of new product arrivals.
- Scanning cartons and transfers, verifying store information and communicating discrepancies to Store Management.
- Processing shipments and transfers according to Coach standards and timeframes.
- Organizing and cleaning the stockroom daily, including offsite and remote warehouses.
- Managing stock levels and product ownership in the back-of-house and sales floor.
Requirements
- 1-3 years of previous retail experience, preferably in a luxury retail service environment.
- Knowledge of cash register systems, basic computer skills, and ability to use iPad/laptop, Mobile POS, and Internet.
- Ability to maneuver the sales floor, sales shelves, and stockroom.
Coach is an Equal Opportunity Employer
We are committed to creating an inclusive and diverse work environment, where all employees feel valued and respected. We welcome applications from qualified candidates of all backgrounds and perspectives.
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