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Retail Sales Associate

2 months ago

Knoxville Tennessee, United States Verge Mobile – a T-Mobile Premium Partner Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at Verge Mobile – a T-Mobile Premium Partner. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experience to our customers.

Key Responsibilities
  • Provide personalized service to customers, understanding their needs and preferences to make informed purchasing decisions.
  • Stay up-to-date on the latest T-Mobile products and services, including features, benefits, and promotions.
  • Effectively communicate with customers, addressing their questions and concerns in a professional and courteous manner.
  • Meet or exceed sales targets and performance goals, while maintaining a high level of customer satisfaction.
  • Work collaboratively with colleagues to achieve sales and customer service objectives.
Requirements
  • High School Diploma or equivalent required.
  • Previous experience in retail sales, customer service, or a related field preferred.
  • Basic math skills and ability to handle cash and operate a point-of-sale system.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
  • Ability to stand for long periods of time and move around the store as needed.
What We Offer
  • Competitive hourly rate of pay, plus monthly commissions.
  • Early access to pay and commissions based on work hours.
  • Paid training and development opportunities.
  • Career advancement opportunities within the company.
  • Medical, dental, vision, and other insurance options.
  • 401(k) with company match.
  • Monthly and annual recognition contests and trips.
  • Discounts on T-Mobile products and wireless phone service.