Racing Supervisor

6 days ago

Biloxi, Mississippi, United States IP Casino Resort Spa - Biloxi Full time
Job Overview

We are seeking an experienced Racing Supervisor to join the IP Casino Resort Spa in Biloxi. This role requires overseeing daily operations of our race and sports book, ensuring exceptional customer service while maintaining compliance with gaming regulations.

Key Responsibilities:
  • Supervise staff operations, including training and mentoring team members on betting procedures and customer service.
  • Ensure compliance with gaming regulations, monitor betting activities, and maintain accurate transaction records.
  • Manage cash handling procedures, verify transaction accuracy, and generate daily reports for management.
  • Monitor and update betting lines, maintaining security and integrity of betting operations.
  • Coordinate with other departments and handle complex customer inquiries to ensure smooth operations.

Requirements:
  • 2-3 years of race and sports book operations experience with supervisory background.
  • High school diploma and valid Mississippi Gaming Commission license required.
  • Proven leadership abilities, extensive knowledge of sports betting operations, and systems.
  • Strong mathematical skills, proficiency in gaming software applications, and excellent customer service abilities.
  • Ability to work flexible schedule including weekends and holidays.

Salary:$60,000 - $80,000 per year

The salary for this position is estimated based on industry standards and location.

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