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IT Manager
2 months ago
**About Us**
Community Tax, LLC is a leading provider of tax resolution and accounting services with a strong presence in the national market. As a company, we are committed to delivering exceptional results and providing our clients with a high level of service.
**Job Summary**
We are seeking an experienced IT Manager to join our team in Jacksonville, FL. The successful candidate will be responsible for leading our technology planning efforts, supervising the day-to-day work of our IT team, and ensuring the smooth operation of our computer systems and networks.
**Key Responsibilities**
- Develop and implement new network troubleshooting strategies to minimize downtime and reduce maintenance costs.
- Create and execute plans for upgrading our network software to ensure we stay up-to-date with the latest technology.
- Design and implement disaster recovery plans to ensure business continuity in the event of a problem.
- Oversee the development and implementation of network and data security programs.
- Collaborate with other department heads to assess the growth needs and maintenance of our network, hardware, and software infrastructure.
- Provide server and networking support to the IT team.
- Liaise with external developers on various projects involving our customer relationship management and telephony software.
- Manage and maintain our company inventory of IT equipment.
- Prepare and manage budgets for IT spend, including personnel and asset management.
- Oversee network administration and help desk functions.
- Develop and implement IT policies and best practices.
- Make recommendations and implement improvements to our existing infrastructure.
**Requirements**
The ideal candidate will have experience and advanced skills in the following areas:
- LAN/WAN Routing and Switching
- Azure Cloud
- Splunk
- Windows Server 2016/2019
- Mobile Device Management Software
- Single Sign On
- Office 365
- Vendor Management
- Patch Management Software
- PowerShell
- Linux
- Bitlocker encryption
- Proven track record of successful system/network deployments
- Ability to discuss high-level projects at a non-technical level
**What We Offer**
As a member of our team, you will enjoy a competitive compensation package, a high-energy work environment, opportunities for career advancement, and a comprehensive benefits program, including:
- Major Medical
- Dental
- Vision
- Life Insurance
- Disability
- 401(k) with Company Match
- Paid Vacation
- Paid Sick Time
- Paid Personal Days
- Paid Volunteer Days