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IT Manager

2 months ago


Jacksonville, Florida, United States Community Tax, LLC Full time
Job Description

**About Us**

Community Tax, LLC is a leading provider of tax resolution and accounting services with a strong presence in the national market. As a company, we are committed to delivering exceptional results and providing our clients with a high level of service.

**Job Summary**

We are seeking an experienced IT Manager to join our team in Jacksonville, FL. The successful candidate will be responsible for leading our technology planning efforts, supervising the day-to-day work of our IT team, and ensuring the smooth operation of our computer systems and networks.

**Key Responsibilities**

  • Develop and implement new network troubleshooting strategies to minimize downtime and reduce maintenance costs.
  • Create and execute plans for upgrading our network software to ensure we stay up-to-date with the latest technology.
  • Design and implement disaster recovery plans to ensure business continuity in the event of a problem.
  • Oversee the development and implementation of network and data security programs.
  • Collaborate with other department heads to assess the growth needs and maintenance of our network, hardware, and software infrastructure.
  • Provide server and networking support to the IT team.
  • Liaise with external developers on various projects involving our customer relationship management and telephony software.
  • Manage and maintain our company inventory of IT equipment.
  • Prepare and manage budgets for IT spend, including personnel and asset management.
  • Oversee network administration and help desk functions.
  • Develop and implement IT policies and best practices.
  • Make recommendations and implement improvements to our existing infrastructure.

**Requirements**

The ideal candidate will have experience and advanced skills in the following areas:

  • LAN/WAN Routing and Switching
  • Azure Cloud
  • Splunk
  • Windows Server 2016/2019
  • Mobile Device Management Software
  • Single Sign On
  • Office 365
  • Vendor Management
  • Patch Management Software
  • PowerShell
  • Linux
  • Bitlocker encryption
  • Proven track record of successful system/network deployments
  • Ability to discuss high-level projects at a non-technical level

**What We Offer**

As a member of our team, you will enjoy a competitive compensation package, a high-energy work environment, opportunities for career advancement, and a comprehensive benefits program, including:

  • Major Medical
  • Dental
  • Vision
  • Life Insurance
  • Disability
  • 401(k) with Company Match
  • Paid Vacation
  • Paid Sick Time
  • Paid Personal Days
  • Paid Volunteer Days