Veterinary Assistant Team Lead

1 month ago


Fort Wayne, Indiana, United States Banfield Pet Hospital Full time
Job Summary

The Shift Lead is a vital role at Banfield Pet Hospital, responsible for providing exceptional client service, leading the paraprofessional team, and ensuring the smooth operation of the hospital. This dynamic individual will work closely with the Practice Manager and hospital leadership to drive productivity, profitability, and quality care.

Key Responsibilities
  • Lead the paraprofessional team, providing guidance, support, and coaching to ensure excellent client service and quality care.
  • Assist the Practice Manager in developing and implementing hospital labor management strategies to maximize productivity and profitability.
  • Support the Practice Manager in selecting, training, and supervising the paraprofessional team to ensure quality medical care, exceptional client service, and associate engagement.
  • Provide professional, efficient, and exceptional client service, ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, and marketing campaigns.
  • Assist the Practice Manager in creating an environment where a team can deliver quality, efficient, and effective veterinary care to pets.
  • Foster an environment that engages associates, where associates do their best and feel good about being a member of the team.
  • Ensure effective communication between associates, clients, hospital leadership, and Central Team Support.
  • Ensure all hospital associates adhere to Banfield dress and grooming guidelines.
  • Ensure all hospitalized pets are prepped and all equipment is ready for surgery.
  • Prepare the whole team on cases scheduled for the day, assist with any transfers of cases from the day before or external referrals to provide continuity of care, triage the treatment board.
  • Assist the Practice Manager in identifying potential "bottlenecks" and formulating solutions to remove barriers in medical operations that would impede the doctors in providing world-class preventive care and client service.
  • Confer with field leadership and assist with client resolution decisions, invoice adjustments, and client experience exceptions.
  • Train and mentor new paraprofessional associates.
  • Quality check medical records, go-home medications, regulatory documentations, hospital cleanliness, and timeliness of doctors seeing exam room patients.
  • Address broken equipment issues and assist in inventory management.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 1-2 years of experience in a veterinary hospital or related field.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • Strong attention to detail and ability to maintain accurate records.
  • Ability to work independently and as part of a team.


  • Fort Wayne, Indiana, United States Ethos Veterinary Health Full time

    We are seeking a compassionate and detail-oriented Veterinary Client Relations Specialist to join our team at Ethos Veterinary Health. As a key member of our hospital staff, you will be responsible for providing exceptional client service and building strong relationships with our clients and their pets.Key Responsibilities:Build relationships with clients...


  • Fort Wayne, Indiana, United States Ethos Veterinary Health Full time

    Job SummaryWe are seeking a highly skilled Registered Veterinary Technician to join our ICU/Critical Care team at the Northeast Indiana Veterinary ER & Specialty Hospital (NIVES). As a key member of our team, you will be responsible for providing exceptional patient care and supporting our veterinarians in delivering high-quality medical...


  • Fort Wayne, Indiana, United States Midwest Veterinary Supply, Inc. Full time

    Job SummaryMidwest Veterinary Supply, Inc. is seeking a highly skilled and experienced Warehouse Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the efficient and effective management of our warehouse operations, including inventory control, shipping and receiving, and customer service.Key...


  • Fort Wayne, Indiana, United States NVA Full time

    Our HospitalThe Northeast Indiana Veterinary Emergency & Specialty Hospital (NIVES) is a 24-hour multi-specialty and emergency referral hospital located in Fort Wayne, Indiana. We are a progressive, team-oriented, family-friendly practice that emphasizes high-quality medicine and compassionate patient care.Our TeamOur professional staff includes...

  • Warehouse Associate I

    4 weeks ago


    Fort Wayne, Indiana, United States Midwest Veterinary Supply Full time

    Job Summary:The Warehouse Associate I position plays a crucial role in ensuring the safe, accurate, and efficient movement of goods throughout the distribution center. This position is responsible for performing tasks in one or more areas of the warehouse, including order pulling, packing & shipping, receiving, inventory control, and general warehouse...


  • Fort Wayne, Indiana, United States SOUTHWEST VETERINARY URGENT CARE Full time

    Job OverviewWe are seeking a dedicated and compassionate Associate Veterinarian to join our dynamic team at Southwest Veterinary Urgent Care. As a key member of our team, you will provide top-quality care to pets in need, working collaboratively with our experienced support staff to ensure the best possible outcomes.Key ResponsibilitiesProvide medical care...


  • Fort Wayne, Indiana, United States Midwest Veterinary Supply Full time

    Job SummaryThe Warehouse Associate I position at Midwest Veterinary Supply is responsible for ensuring the safe, accurate, and efficient movement of goods throughout the distribution center. This role involves performing tasks in one or more areas of the warehouse, including order pulling, packing and shipping, receiving, inventory control, and general...

  • Lead Team Member

    4 weeks ago


    Fort Wayne, Indiana, United States ABM Industries Full time

    About the RoleWe are seeking a highly motivated and experienced Lead Cleaner to join our team at ABM Industries. As a Lead Cleaner, you will be responsible for providing leadership and direction to a team of cleaners, ensuring that our facilities are maintained to the highest standards.Key ResponsibilitiesProvide leadership and direction to team membersRelay...


  • Fort Wayne, Indiana, United States AVI Foodsystems Inc Full time

    AVI Foodsystems Inc is seeking a skilled and motivated leader to fill the role of Convenience Store Team Lead. As a key member of our team, you will be responsible for ensuring the smooth operation of our convenience stores.Key Responsibilities:Team Development: Assist in the training and development of team members to ensure they have the skills and...

  • Breakfast Team Lead

    1 month ago


    Fort Wayne, Indiana, United States Carrols Corporation Full time

    Breakfast Team LeadKey ResponsibilitiesOperate the restaurant during breakfast hours, ensuring seamless service to guests.Responsible for opening the restaurant, managing breakfast inventory, and completing daily paperwork.Inspire and guide team members to achieve excellent guest service and maintain a positive work environment. As a Breakfast Team Lead at...

  • IT Service Team Lead

    3 weeks ago


    Fort Wayne, Indiana, United States Advanced Micro Electronics Full time

    IT Service Manager Job SummaryWe are seeking a talented and experienced IT Service Manager to help guide, build and continue developing our Fort Wayne Team. The chosen candidate will be responsible for managing the local support teams in Fort Wayne and South Bend, Indiana, and Findlay, Ohio.Key Responsibilities:Manage the daily business operations, including...


  • Fort Wayne, Indiana, United States DuCharme McMillen & Associates Inc Full time

    Job SummaryAs a Technical Support Manager at DuCharme McMillen & Associates Inc, you will oversee a team of software support staff providing exceptional client and user support services for our software applications. Your responsibilities will include maintaining all related documentation, managing the support ticket backlog, prioritizing tickets, and...


  • Fort Wayne, Indiana, United States Stratosphere Quality Full time

    Job OverviewStratosphere Quality is seeking a highly motivated Quality Assurance Team Lead to join our team. As a Quality Assurance Team Lead, you will be responsible for ensuring all teams within the assigned location(s) are operating according to standards and requirements, including safety.You will develop work instructions and train inspectors on proper...

  • Production Team Lead

    1 month ago


    Fort Wayne, Indiana, United States NCW Full time

    Job OverviewAs a Production Team Lead at NCW, you will be responsible for overseeing the daily operations of our manufacturing department. This includes organizing and performing a range of duties of a complex nature, requiring a clear understanding of departmental organization, functions, policies, and procedures to meet customer requirements, including...


  • Fort Wayne, Indiana, United States Elite Leads Full time

    Job Overview: As a critical member of our growing team at Elite Leads, you will be responsible for evaluating new canvassers, providing outdoor field training, and coaching your team to optimize results. You will guide and prioritize canvassing efforts to achieve the best possible outcomes. We are seeking an experienced leader who can motivate and train our...

  • Marketing Assistant

    4 weeks ago


    Fort Wayne, Indiana, United States Elevate Energy Team Full time

    Job DescriptionWe are seeking a motivated and enthusiastic Marketing Assistant to join our team at Elevate Energy Team. As a Marketing Assistant, you will be responsible for assisting in the development and implementation of marketing campaigns, as well as providing exceptional customer service to our clients.The ideal candidate will have prior experience in...


  • Fort Wayne, Indiana, United States Franklin Electric Full time

    Job DescriptionFranklin Electric is a leading provider of innovative water solutions, empowering communities worldwide with sustainable water management. As a Technical Support Manager, you will play a vital role in shaping the future of our company.Key Responsibilities:Resolve technical issues for internal and external customers through various...


  • Fort Wayne, Indiana, United States LEAD Staffing Full time

    Job SummaryWe are seeking a highly skilled and experienced Safety Program Coordinator to join our team at LEAD Staffing. As a key member of our safety team, you will be responsible for assisting the Safety Manager with the execution of our safety program, including field supervision, training, and safety administration.The ideal candidate will have a strong...


  • Fort Wayne, Indiana, United States Knot Just Decks Full time

    Job SummaryWe are seeking an experienced gutter installer to lead a team in assembling and installing gutters for residential and commercial projects.Key Responsibilities:Install 5", 6", and 7" gutters.Install gutter protection, soffit, and fascia.Maintain gutter equipment and tools.Use a wide variety of power and hand tools.Work safely on ladders and...

  • Lead Packer

    4 weeks ago


    Fort Wayne, Indiana, United States Sabert Full time

    Job SummaryThe Lead Packer will be responsible for orienting and training new packers to the shift, developing packers on their team, and providing backup to supervisors in supervisory actions related to packers. Other key responsibilities include assigning employees to lines, tracking attendance, packing parts, and ensuring all production lines have the...