Sales Associate

1 week ago

Champaign, Illinois, United States Chico's Full time
Job Title: Sales Associate

Job Summary:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS, Inc. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities:
  • Provide outstanding customer service, ensuring a positive shopping experience for all customers.
  • Meet or exceed sales goals by utilizing sales techniques and communicating product knowledge to customers.
  • Maintain knowledge of current sales and promotions, as well as pricing and visual standards.
  • Participate in visual directives, including monthly store sets and zone maintenance.
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
  • Ensure prompt resolution of customer concerns and maintain a fast and efficient register experience.
  • Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
  • Build and maintain a solid customer following through clienteling and wardrobing.
  • Know current product fit and style assortment offerings in-store and online.
  • Maintain consistent client communication through utilization of customer books.
Requirements:
  • Retail or sales experience preferred.
  • Must be 16 years of age or older.
  • Excellent communication and customer service skills.
  • Able to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Able to communicate with customers, associates, and management.
  • Regular attendance is essential to this position, and the ability to work a flexible schedule, including nights, weekends, and holidays, is required.
Physical Requirements:
  • Constant walking/standing (67-100% of 8-hour shift).
  • Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
  • Frequent climbing (34-66% of 8-hour shift).

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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