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Rapidly Growing Collision Repair Center Seeking Customer Service Representative
1 week ago
At Classic Collision, we're dedicated to offering quality service to our customers with integrity and honesty. Our goal is to become the go-to collision repair center in the industry, and we're seeking a skilled Customer Service Representative to help us achieve this goal.
Responsibilities
The Customer Service Representative plays a crucial role in delivering exceptional customer experiences. Some key responsibilities include:
- Explain and educate customers on the repair process, including insurance claim information and processes.
- Maintain a thorough understanding of insurance partner requirements regarding authorizations, billing, and load level processes.
- Coordinate rental car and tow companies to provide seamless service to all customers.
- Ensure timely delivery of vehicles to customers via assigned service advisors or backup teammates.
Benefits and Opportunities
As a member of our team, you'll enjoy:
- Paid weekly, ensuring you get your paycheck when you need it most.
- Continuous training, helping you stay up-to-date with industry developments and best practices.
- A supportive team culture, where everyone feels valued and supported.
- Medical, dental, and vision plans, protecting you and your loved ones.
- 6 paid holidays, giving you time to relax and recharge.