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Customer Service Representative Nights and Weekends

4 weeks ago

Davenport, Iowa, United States Planet Fitness Full time

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests.

Key Responsibilities

  • Greet and welcome members, prospective members, and guests in a friendly and professional manner
  • Handle all front desk related activities, including checking members into the system and facilitating updates to member accounts
  • Respond to member questions and concerns in a timely and professional manner
  • Take prospective members on tours of our facilities and provide information about our services and amenities
  • Work collaboratively with other team members to ensure seamless delivery of customer service

Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply.

About Planet Fitness

Planet Fitness is a fitness center that offers a Judgement-Free Zone environment where members can feel comfortable and motivated to reach their health and wellness goals. We are committed to providing our members with a clean, safe, and welcoming environment, as well as a wide range of amenities and services to support their fitness journey.